It can feel like everyone and their moms are live on social media during these quarantine days, but it's also an indication that even more people are Photo Background Removing engaging in real time. While live videos were already getting 3x more engagement than recorded videos, I bet we'll see that number increase when Facebook releases its latest stats. Consider posting it to share your company culture, share industry/company updates, or just answer a few FAQs. This will put another human element in your business. When you (or your social media manager or your CEO or whoever) are able to look at a camera and answer your customers' questions live, that's pretty Photo Background Removing powerful. Maintain your subscribers and customers Alright, if you have a brand aesthetic and engaged followers, you're done, right? No way! You need to stay on top of social media in order to keep your followers and keep reaching your customers.
Respond to comments It can be easy to load up your social scheduling platform at the start of the week and let your calendar run on its own. Believe me, I've been there. However, it is very important to offer your customers prompt responses to their comments or Photo Background Removing questions. Especially when we all have productivity spikes at fun times of the day, your client may need to know that answer now, before they slide back into a slump. Spotify's Twitter account and - you hate to hear it - the famous TikTokers are a good example. The most popular accounts respond to comments, even if it's just like. Even better, social platform algorithms reward this kind of creator Photo Background Removing engagement. This TikTok user keeps appearing on my For You page and keeps growing his audience. You can see the TikTok here (can you tell I escaped to my parents for quarantine?). TikTok Comments 8. Show great service Not-so-humbly bragging on social media is what every platform was made for.
Whether it's posting a case study (please get your client video, please get your client video), or retweeting customer praise, get out there and bend it. Better Photo Background Removing yet, explain how your service has made their lives easier, more productive, more profitable, you name it. Starry Internet Instagram Example Pro tip: B2C brands typically have dedicated customer service Twitter accounts, like SpotifyCares. If you don't want your normal feed filled with support requests, consider creating a support account that can be managed by your customer service team. Tweets from Spotify customer service 9. Maintain a regular cadence and campaigns Last but not least, you *must* stay active Photo Background Removing on your social accounts. If you feel overwhelmed with the work associated with it, choose one account as your primary account, create content for it, and reuse it for others.